nisscan.com

Just got my Nissan Consult bluetooth device. However I don't get NDS1 lite working on my phone. When I start the app it crashes after 1 second. I Have a Sony Xperia dual M running Cyanogenmod 11.
But the same problem occurs with the phone of my wife (Sony Xperia dual M stock ROM).

Same problem with NDS2 lite (not that I can use it for my car, but just to try)

Any idea how to solve this?

Are you able to submit a crash report when it happens again? We can then have a look at what is causing the problem.

No, it just tells that 'the application has stopped' and then it closes down.

What Android version is it?

Phone: Sony Xperia dual M (model c2005)
Android: 4.4.4 (cyanogenmod 11)

My wife has the same, but running stock android 4.3 ROM

Just updated to CM12.1 (android 5.1.1)

Same problem, but now I'm able to upload a crash report. How can I send this to you?

Are you able to send it to our email address nissandatascan@yahoo.com?

We are still trying to replicate the fault.

I think we have identified the problem. It's related to the resolution of your screen.

Can you try starting the app when the phone is in landscape orientation?

yes# you've fond it!

If I start landscape it doesn't crash. When I turn to portrait it crashes

It's due to a unique screen resolution of your device. We are working on a fix and it will be implemented in the next release.