Received this message from OBD Innovations:
"I'm sorry for not getting your software registration sooner. We were waiting for a new order of licenses. I just sent the registration email now and here is a copy of it. Let me know if you have any questions activating the NDSI software. Thank you and sorry again for the inconvenience."
Tried the new registration and activation went off without a hitch.
Thanks to Calvin from OBD Innovations tech support.