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I recently purchased the Nissan Consult Bluetooth 14 pin del and Nissan data scan i. I am using this on my kindle fire. The app will open pair and connect but then i get the common ini failure. How is this fixed or how do I get it to function properly?

I recently bought the Nissan Consult Bluetooth 14 pin del and also purchased the full version Nissan Data scan I as I am using this on my kindle fire tablet. I have the Bluetooth device and plugged it in but getting the common ini failed. What should I do to fix this or get it to work?